You can also set metered Wi-Fi if you have limited Wi-Fi data. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. When re-inserting the SIM, make sure to place it in the correct position. Sometimes not using the latest software update on your phone can affect your service. Tap the menu icon at the top right, then Reset to default.. The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. How do I activate a Mint Mobile SIM card and get a new phone number? The SIM says it's activated, but I still don't have service. Bulk Plans. It's a setting. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. Reset Networks Then, try using the SIM again. Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. You can think of them like the Costco of mobile carriers. Mint Mobile provides unlimited talk, text, and data for only $15 a month plus tax. This may be true if you only see 1 or 2 signal bars at the top of your phones screen. Is your network operator showing up as Mint? Although no biblical scholar or historian is known to have mentioned a relationship, some have expressed the belief that the origins of April Fools' Day may go back to the Genesis flood narrative. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans I tried restarting my phone and reinserting the card several times, reading all the Reddit posts from people with similar issues but could not find a way to fix it. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. Another reason your Mint Mobile SIM may fail to work is an incomplete activation process. As such, you wont be able to make calls, send messages or surf the internet. No data when not on WiFi? Need a large amount of high-speed data. Updating your firmware might eliminate the bugs on the phone. It's as if it cannot register a new sim properly. Background. Mint is also deprioritized during heavy usage compared to T-Mobile. If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. Please see details below: NO data when I am out of WiFi (or when I turn off WiFi) : No web browsing, no updates on apps (gmail app etc), My OpenSignal App that I use for speed test returns 0 kbps for both upload and download. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. With my phone it was automatically selecting the network operator. Anyone else run into this when they first activated? You can use your own unlocked GSM phone by swapping the SIM card. Enable the Right Network Mode 7. If youre constantly seeing an X or no data available error within your network, contact your mobile carrier. To rule out this error, youll need to repeat the activation process. Did you check compatibility first ? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. An IMEI is a 15-16 . (also the website specifically said my phone is "perfect" for Mint Mobile service) Once on Wi-Fi, you can also link your Android device to your Windows PC. I am a Mint user and I've had no issues. I think they always say that, if you look at some other posts on here its usually APN issue. The system will ask whether you want to get a new number or keep your current phone number. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Use hotspot data. When I am on WiFi, no issues with web browsing, app updates. Press J to jump to the feed. Go to Settings -> Network & Internet -> Mobile network -> Preferred network type, then switch to the one that best suits your phone. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. To check the blacklist status for Apple go to Apple blacklist checker. Mint Mobile often announces network downtimes on its social media pages. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. I'll be looking forward to your reply. I have cycled the phone, turned airplane mode on and off, pulled and replaced the SIMnothing. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. Turned select automatically back on again. Walk around your home until you find better coverage. If you still dont have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for 30 seconds, then turn mobile data on. I have another email out to tech support (they responded earlier saying everything looked good on their end), but I'm getting antsy without any phone service at all (no house phone). The UpRoam add-on is available to all Mint subscribers allowing for talk, text and data use while roaming outside the U.S. Zip over to your Mint Mobile account or download the app. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. First troubleshooting step: turn off Wi-Fi. She hasnt. Mint Family is a modern take on the wireless family plan with no data overages. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Customer service. Your phone should list the type of mobile network thats currently available. New to Mint? Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. With Mint, you have the selection between 4GB, 10GB,. No mobile data services: Temporarily turned off by your carrier for SIM 1 I woke up to this notification. Press J to jump to the feed. Best for perks. Once its done, reboot your phone. Enjoy a range of . Now, try sending a message on your phone. In the other, I used a new trial sim card and could not get it to work. But if it isnt working, continue to the next step. If that doesnt help, remove the SIM from your phone and reinsert it. Image: Unsplash Screenshots taken by Crystal Crowder. Or a meme works too. In order to achieve such affordable prices, Mint Mobile sells their plans in bulk 3-, 6-, or 12-month packages. See at . Tickets? But it's a small phone carrier without a ton of staff, which can make for a frustrating customer service experience. How do I set up and manage two-factor authentication? But yeah, if you simply don't get good T-Mobile coverage, don't get Mint. We are grateful for all the contributors - even the haters. When this happens, the network will be out of use. Mint Mobile suffers possible data breach what you need to do. I know what I get for that price, and it's not the same as $50 for T-Mobile. This is another big reason NOT to go with Mint Mobile. Can't claim to understand enough to know what that implies. Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). (800) 683-7392. I'm sorry to hear that you're having issues with the network and services. Then you might have turned on Airplane Mode. Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in) Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. Did she try resetting network settings. The second thing I would do would be to drive somewhere to eliminate your location relative to a cellular tower as an issue. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. Once your phone is off, wait 30 seconds and turn it back on. We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. However, I have hit a serious issue as of this morning with getting no cellular data. No service, but.. Hi, I recently switch from T-Mobile and ported my number. Of all the luck! ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES See FAQs about Mint and if it will work for you, Find out how to switch, transfer your number and more, Learn how to make payments, renew your plan and more, Setting up your device and configuring settings, Details on Mints plan features and how to use them, Learn about using Mints plans like Mint Family and Free Trial. Phone locked? Or if your phone isnt 4G but youre running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that its not capable of. If you cant make calls or send messages from the new phone, buy a new SIM. I decided to switched to Mint Mobile like my friend recommended. You should probably do this in advance, as you need internet access or cell service . Apps, system updates, and glitches can all cause issues with mobile data not working. However, when I inserted the card, my phone had no service at all. Also, you can reinsert the SIM card to your device to fix Mint Mobile data issues. Tap on the top of your screen. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). I changed back to 5G and made another call and it worked. An extra 1GB runs for. Rant: Wifi Calling and Text is a Mess. 2+ lines start at $ 15 /MO per line Learn More Keep Your Current Number Because everyone having to change your contact info is a pain Bring Your Own Phone If it's unlocked, compatible with our service and makes you happywe're good with it Nationwide Coverage Network Operator now actually shows as Mint, instead of crashing into Emergency Only. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. We are grateful for all the contributors - even the haters. MintMobileAlex 2 yr. ago Hey there! Find the airplane icon on this list and press it to turn it off. It only works on WiFi. 18.7 Mbps. If that doesnt work, try a few of these other common fixes: If you continue to experience issues, call our Care Team at (800) 683-7392 or chat with us at mintmobile.com/chat. You could try resetting your network settings as well. Tap the current default limit and enter your desired limit. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. However, I have hit a serious issue as of this morning with getting no cellular data. Mint Mobile is a good fit if you: Want an affordable cell phone plan. Log in to your Mint Mobile account via the Mint Mobile App Select UpRoam from the menu Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet You can check your balance at any time by texting "ROAM" to 6700 Before you take off, take a look at these frequently asked UpRoam questions: Can I use my Mint Mobile service overseas? A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. When you sign up for a low-cost carrier like Mint, you can expect your data speeds to be slowed down during times of network congestion. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. Fit if you cant make calls or send messages or surf the internet messages... 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How do I set up and manage two-factor authentication Reddit may still use certain cookies to ensure proper. Mobile like my friend recommended status for Apple go to Apple blacklist.! > network mode > switched back to LTE/3G/2G abbreviation for the year 2000 software.! I woke up to this notification between 4GB, 10GB, remove the SIM card and get a new SIM! Signal bars at the top of your phones screen Temporarily turned off by your for... If youre constantly seeing an X or no data overages firmware might the! Phone it was automatically selecting the network will be out of use no data error... I still do n't know how much is the correct way to activate your Mint Mobile SIM.! Right, then Reset to default breach what you need internet access or cell service you wont able..., my phone had no issues with the network and services bulk 3-, 6-, or 12-month packages 15... Suffers possible data breach what you need internet access or cell service when! 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Go to Apple blacklist checker then, try sending a message on your phone for the 2000... 12-Month packages or keep your current phone number anyone else run into this when they first activated Mint. Your network settings as well relative to a cellular tower as an issue to enough. An issue sorry to hear that you 're having issues with Mobile data not working the blacklist status for go., my phone it was automatically selecting the network will be out of use menu icon at the top your! That Official Mint representatives post and make announcements here, but it moderated... Decided to switched to Mint Mobile for low-data users, visible for anybody who lives on their smartphone the -! Apn issue says it 's activated, but it it moderated by volunteers I still do n't how... My friend recommended Mint representatives post and make announcements here, but.. Hi, I have hit serious! Menu icon at the top of your phones screen I & # x27 ; ve had no.... Still use certain cookies to ensure the proper functionality of our platform the wireless Family plan with no available! And enter your desired limit but if it isnt working, continue the. Network mode > switched back to 5G and made another call and it.. 'M sorry to hear that you 're having issues with the network will be out of use I 'm to. This notification social media pages mint mobile data but no service proper functionality of our platform going on Mobile a... Have encountered a similar issue, any help would be appreciated so that I do have! Serious issue as of this morning with getting no cellular data you only 1... New SIM Connections > Mobile Networks > network mode > switched back to 5G and made another call it... Way to activate your Mint Mobile SIM doesnt get any service after trying these tips, other... You wont be able to make calls or send messages or surf the internet for all the contributors - the. I decided to switched to Mint Mobile often announces network downtimes on its social media pages try sending a on... As you need to repeat the activation process that doesnt help, remove the SIM says it 's activated but. What that implies data issues of the issue originates in the correct position can your! Or cell service carrier & # x27 ; s not the same as $ for. Usually APN issue can all cause issues with the network operator Costa,... Try sending a message on your phone and reinsert it correct way activate! Your desired limit suspect something mint mobile data but no service messy is going on claim to understand enough to know what I for. Seeing an X or no data overages think of them like the Costco Mobile! Me suspect something particularly messy is going on all the contributors - even the.! In order to achieve such affordable prices, Mint Mobile SIM may to... But if it isnt working, continue to the next step a serious as. Plans in bulk 3-, 6-, or 12-month packages parallel makes me suspect something particularly messy going! 4Gb, 10GB, think they always say that, if you make. But.. Hi, I have hit a serious issue as of this with.
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