First, you're going to buy a Sonos Port ($449). Have unplugged and plugged back in router and all Sonos devices. Best answer by WSC3 16 November 2022, 18:21. I now cannot access any key Sonos settings - Account, System, Services & Voice are all greyed out. If you select to update and one isn't available, your system could be on beta as Chris suggested, or as ratty is prepping for, your controller might be running an incompatible software with the current version of Sonos. Please advise? Email Us pianolektioner liding Its odd - when I initially paired it, it definitely picked up the wireless network and said it was successfully added but Ive never been able to make it work / recognize it. Sorry, our virus scanner detected that this file isn't safe to download. I too work from my desktop and the app there should be as good as the phone app. Please try again in a few minutes. Let us know if it works. Try the followingsequential order unplugging all Sonos devices, then rebooting the router. - Albert Einstein, Author of the leading 3rd party Sonos app for Windows and a Sonos app for iOS. ControlAV: Other apps for Sonos? Please resolve in a new update. Using the Sonos app for PC, select Manage > Check for Software Updates. You most likely encountered the 48 hour trial of Spotify Premium. Totally locked out. We'll send you an e-mail with instructions to reset your password. Thanks for your replies, neither of which worked in my case. Enter your username or e-mail address. If you can hardwire one of your Sonos devices directly to your router in the meantime for it to have a more stable connection. In this menu, there are four different audio delays that you can choose from: Max (2,000 ms), High (150 ms), Medium (113 ms) and Low (75 ms). "Receive with simplicity everything that happens to you." However, if I manually search for an individual song it will play no problem, but won't play as part of the album. Unpluging and plugging back in is what I do now tothe Sonos speakers. The ip address network has changed. (The Roam is the first Sonos speaker that you can group with your other Sonos speakers over Bluetooth.). I got the same desktop app problem, and I also noticed that the iPhone/iPad app recently got a new volume problem: when touching the group volume button now, it is almost impossible to not adjust the volume quite a bit, just by touching the button. I brought in a Sonos 5 speaker and went through the normal set up process. That is some bold risk management right there. I did both , none worked though , I wish was an easier option to delete all networks and like some clear cache and history. Sorry, our virus scanner detected that this file isn't safe to download. The typical fix for this is to just go into the Sonos S2 app and grouping together, but there's a quicker fix that doesn't require you opening the app. Sorry, we're still checking this file's contents to make sure it's safe to download. Everything suddenly stopped working yesterday night, after having no issues previously during the day. Hey beynym, you have some time on your hands? My iPhone app is working just fine. Refer a Friend LP. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. The app detects the speaker, allows it to connect to my phone, allows it to connect to the wireless network at my office and says it has been added, but whenever Im at the office, the Account, System and Services and Voice tabs are all greyed out. Music still kept playing as sonos took over as all in its playing. 177k members in the sonos community. I also noticed some weird intermittent behavior. The audio stream is processed by the equalizer, DSPs, volume leveling, and the Output plug-in. Sonos App is 11.1 which I think is the latest version, I notice in the Sonos App that a number of options are greyed out. Im having the same issue Manage drop down menu greyed out and cannot access any services or library. Can anyone help me please? SeeSettings/System/System Updates/Check for Updates,or isyour mobile device operating system perhaps only partially supported, as mentioned here on the Sonos App Requirementssupport page: Nope its kind of a strange issue , my sonos beam and the surround were connected to different network and I changed the wifi network and I did a factory reset and tried to connect to new network , did try to connect one by one , one connects and the moment I try to connect beam the other one is vanished , its a strange thing, tried to speak with sonos customer care they were unable to fix it and now wants me to call them tomm to give them remote access , so thats where its stuck. Enter your username or e-mail address. MediaMonkey locates the file. I checked for wireless interference but seeing as my Sonos has been in the same spot for years with no problems, this doesnt seem to be an issue. If I select yes, then it asks me to sign in, even though I was signed into the app. You can also ask questions and find answers with other Sonos owners in our Sonos Community. What is happening appears to be that you are making a bit of a mess of things! Thank you LeighW! I am having the same issue. I have four locations, and it's somewhat random which are greyed out. This indicates that MediaMonkey can't access the file or play the file. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. What's the status of the lights of all of your Sonos speakers? I have mostly used the Sonos app as I have been also streaming from a music service. Also. This is a known issueand Sonos say that they are working on a fix. When youre connected to the system with greyed out stuff, do a check for updates in your controller, and apply whatever is found. You can then select a specific playlist to start playing from your Spotify or Apple Music (or whatever streaming service you use). Have you read the post from @John Babove? Respect the Queue (1)Move (2)Beam (1)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1)Connect:Amp (3)Sonos Amp (1)Sub + (9) Echo + Smartthings. This article discusses issues that may occur at . When the router comes back up, plug back in the Sonos devices. Solution #6. Check your controller version number on the same page you found the above hardware info. and our Look for the following statuses next to your songs to find out what to do. Make sure the Line-In connection is set up properly with your Sonos product. Since we seem to be doing the battle of the no benefits . View solution in original post. The proposed solution was to use the old network to delete the old network. There is also a message across the top of the app which says: Hi. By default, the Line-In connection of your Sonos speaker or wireless amp is set to Max, which is 2,000 milliseconds or two second; this allows for the most time for the Sonos product to optimize its sound. Plus, thanks to an intuitive companion app, they're just really easy to use. I ended up unplugging one of the Play:3 speakers and plugging it back . Id be guessing a version mismatch between the controller and the version running on each system. Sorry, we're still checking this file's contents to make sure it's safe to download. The name of the Nas drive is the server name. If you select to update and one isn't available, your system could be on beta as Chris suggested, or as ratty is prepping for, your controller might be running an incompatible software with the current version of Sonos. This is a recent issue. It would be useful if the Sonos developers could sort this problem out, its a pretty basic issue that should be easy to avoid. The desktop app has really lagged behind the phone apps for years, and this is just the latest example of it not getting enough attention. I can listen to it on Spotify no problem but not on Sonos. Privacy Policy. Connectto your primary network;if allowed, which will resolve your issue. Checked for updates. This topic has been closed for further comments. When you connect the second one, are you just using Add Product? But first tell us what router and all of your Sonos devices, and whether you are using S1 or S2. Get help and assistance with your Sonos system Components and Architectural system and account greyed out in the app system and account greyed out in the app 1 year ago 5 replies 3405 views S Sachinb Contributor I 2 replies Anyone has issue with account and system greyed out in the Sonos app, unable now to setup my beam and sonos Quote Also, to refresh your network you should do it as described by Mark P, i.e. Call Us isola musebnd montering. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Special categories used for promos. Reply 0 jc47 Gig Goer 2017-10-22 07:07 PM The greyed out items include download quality, equaliser, listening offline and many others. Why is my account greyed out? Sometimes it's just one room and sometimes it's multiple. Account, Settings, System all grey. Why the threat? I did unplug all, and restarted the router. However, when I pulled the Ethernet cable out, the speaker was disconnected again and the app greyed out again. So I reset the app and was prepared to pair everything from scratch but the app wont recognize our WiFi/says it cant be found onour network. Desktop versions of the Sonos app for some time have not been able to manage system settings. Why do people seem to think that saying "me too will help solve the issue sooner? You aren't going through the whole setup process again? If you get an auto-reply, simply reply to that again and you should get a response soon. . Im having the same/similar issue. Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community. Select Cloud Status and Cloud Download. For more information, please see our In this menu, there are four different audio delays that you can choose from: Max (2,000 ms), High (150 ms), Medium (113 ms) and Low (75 ms). You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community. Sorry, our virus scanner detected that this file isn't safe to download. Pending for almost 2 weeks now. Please try again in a few minutes. Something. If you had you purchased those problematic songs from iTunes, delete them all and re-download them. Thank you all very much! Play 3 and Bridge are slightly different versions could this be the problem?? After entering the new password, my Beam was connected and available for Bluetooth playing again. The minimum requirements for Sonos controllers are listed. This article will show you how to reset the Sonos app in order to disconnect the app from your Sonos system. Mobile app working fine. Were there any changes that happened recently with your wifi, is this an existing setup, what type of controller are you using, have you check all the speakers if they are up to date? We'll send you an e-mail with instructions to reset your password. Sonos released an update to remove the errant dot from the iOS app in days. The files aren't grayed out "because they . We are at a loss. Rebooted router (did this before speaker as seen in other troubleshooting directions), Deleted and redownloaded Spotify and S2 app. My IKEA Sonos isn't attached to the app any more. Sorry, our virus scanner detected that this file isn't safe to download. Please try again in a few minutes. When I tried to connect the speaker it wasn't found. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Redirecting to /en-us/article/forget-a-system-from-the-sonos-app?language=en_US (308) Same problem here, Ive had my Sonos speakers for a few years now and never had this problem before but I am now unable to connect. Still have same issue. On your PC, open iTunes, choose Music from the pop-up menu, then click Library. I appreciate that that is easy for me to say, as someone who rarely uses the PC controller. But the real mistake was the factory reset. My B2 isn't using WiFi though, I have an . I looked at the connected devices on my router and it is not there! In the menu bar, choose View > Show View Options. My Daughter changed our Deezer Password; when I opened Sonos it wouldn't recognise the Deezer Account, so I decided to uninstall and reinstall Deezer. However, I was able to connect the Beam to the router via ethernet cable, which allowed me to enter Settings and erase the previous network. This is crazy. Force close the Sonos App. You can turn off TruePlay in this same menu. Why is this, does anyone know? At this point you can dothe wireless set up, which went OK. When you're connected to the system with 'greyed out' stuff, do a 'check for updates' in your controller, and apply whatever is found. Work faster, dang it! Same issue. On the Sonos app it does find arc, sub and two sl players. Any known solution here? Provide executable installers for previous releases. Scroll down and select Audio Delay > select Low (75ms). I did nothing. I recently changed wi-fi connections to the NBN. Nextweb Shop. Yes I tried it. September 1, 2020 Written by Written by Unable to start Rockbot App in Sonos. Immediately, the volume controls are now greyed out and not accessible. That seems to work howeverI dont think it isreasonable to have to do that everytime I want to listen to my system. All Sonos speakers have a Play/Pause button, so this little technique will work with all Sonos speakers. Hi Chris thanks for your help but its seems the greyed out manage menu can be made to work again.Turns out I had to update my controller and all devices.Voila I can now update my music Library from the desktop app.What it appears Sonos have done is to deny access until everything is up to date. Have read on another thread that this occurs when switching to a new network and not deleting the old one. Opening Hours Mon to Fri - 9:00 AM to 8:00 PM Sat - 9:00 AM to 5:00 PM . I've reset the router, deleted, reinstalled, and reset the Sonos app, restarted my phone, nothing. I recently replaced my router with a new one and hence new network. The thing with Sonos products is that each issue involves very specific steps. Author of the leading 3rd party Sonos app for Windows and a Sonos app for iOS. The 12+ Best Smart Home Devices Under $50, The Hamilton Khaki Field Murph Watch, Tested, Complete Guide to Buying Boots This Season, Sonos and Ikea Announce A Picture Frame Speaker, The Best Headphone Stands to Declutter Your Desk, Have Apple's AirPods Max? Use the toggle switch to accept the terms and conditions. View the Use of Third-Party Software or Websites disclaimer. Once the controller matches what is running in the speakers, those greyed out items should be accessible. However, this audio delay kind of defeats a lot of the joy of analog audio. It drops after a few seconds. If you buy from a link, we may earn a commission. It's still a delay, but you can't really notice it. I went through the entire set up process again and got to the place where I am able to address the device via the Ethernet. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman), "Common sense is the collection of prejudices acquired by age eighteen." CmonSonos get this greyed out volume control fixed. Enter your username or e-mail address. Take the Hamilton soundtrack for example All of the songs on the album marked as explicit won't play - they are greyed out. Hi @ed888, and welcome to the Sonos Community! Login with your music service credentials. Select your speaker or wireless amp with the Line-In connection. (The only catch is that all your Sonos speakers have to be connected to the same Wi-Fi network.). Sure. Sorry, our virus scanner detected that this file isn't safe to download. Welcome, thank you for reaching out to Sonos Community. Volume control on desktop (windows) app is frozen. If you have a One, One SL, Five, Beam, Arc, Sub, Port and Amp the process for factory resetting the speaker is the same. Thanks Chris .I had noticed it greyed for a while but its taken until locksdown for me to investigate.If I go to my phone it asked for a pathway to my library which is on a NAS drive viamy macbook.I have no idea how to set this up by my phone so kind of stuck with no music. Worth double checking from that controller for updates. Tap Create account. suffice to say Sonos have lost another customer. However, if Account, System, Services and Voice in the Sonos app are greyed out thenyou dont have a wifi connection. Speaker Recommender for Retail. Tap the Verify email address button. Press and hold the Play/Pause button while plugging the power cord back into the wall. Gear Patrol participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites. Even if you don't have Sonos speaker that has a built-in voice assistant, like Alexa or Google Assistant, you can still turn it into an alarm clock so that you can wake up to your favorite song. This has recently started happening to my Spotify connect as well. Or maybe the speaker just stops working correctly. Setup works but then options are greyed out and no wifi. To create a folder in SharePoint Online, follow these steps. the Web UI and the Sonos App. For best sound quality, keep both ends of Ray at least 1' (30cm) from a wall or other obstruction. To remedy this, we recommend that you first go to your account page and log out everywhere. On newer Sonos device bluetooth is used for setup - so your phone can communicate the wifi credentials via bluetooth. The easiest way to do this is to open the Sonos controller and remove Rockbot music service. You chose Xmas day to switch to a new network? Have uninstalled and reinstalled Spotify app. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. You had probably only updated the app or the system rather than both. Hi Chris thanks for your help but its seems the greyed out "manage " menu can be made to work again.Turns out I had to update my controller and all devices.Voila I can now update my music Library from the desktop app.What it appears Sonos have done is to deny access until everything is up to date. You can get an extra 30 day free trial over at this page, if you wanted to try it a little more. Tap the icon again to enable single song repeat and replay the current song continuously. Try toggling your explicit setting in the Spotify app, perhaps reconnecting the app to Sonos if needed. Welcome, thank you for reaching out to Sonos Community. We appreciate your time and effort in posting your concern here in our community. app still greyed out. . . Sonos doesnt make computer speakers and despite how closely its Play:1 and Sonos One speakers look the part, they dont work like traditional computer speakers. @Corry Pwhat is the timeline on the fix for this? What can I do to fix this? Reminds me to always wait a week or so on any update because updates (across almost all tech programs not just Sonos)almost never get it right out of the gate. If you have one of Sonos's older speakers, meaning a Play:1, Play:3, Play:5 (Gen-1), Connect, Connect:Amp and Playbar, the following process will reset your speaker. Fortunately, you can turn TruePlay off and manually adjust the bass and treble of your Sonos speaker. On your PC, open iTunes, choose Music from the pop-up menu, then click Library. icon If you have a Move or Roam, the process of factory resetting your speaker is a little different. These days, Sonos makes a wide variety of speakers, ranging smart speakers to portable speakers, home theater speakers to wireless amps and streamers. . Redirecting to /en-us/article/sonos-app-requirements?language=en_US (308) Enter your email address and press Continue. Missing Settings menus are almost always the case of a controller version being out of step with hardware. After many attempts to try and connect the new wi-fi, I re-connected my phone to the old wi-fi (thankfully, still connected), which allowed me to open settings again. 2 3 Continue holding down the Play/Pause button until the speaker's light starts flashing white and amber. Open the Sonos app > select Settings > and select System. Ive reset the router, deleted, reinstalled, and resetthe Sonos app, restarted my phone, nothing. lindbacken fastigheter Sorry, our virus scanner detected that this file isn't safe to download. Have read on another thread that this occurs when switching to a new network and not deleting the old one. The causes usually come from iTunes itself, system glitches, or wrong configuration. Please try again in a few minutes. I cant keep doing this daily or twice a day. When the router comes back up, plug back in the Sonos devices. This topic has been closed for further comments. Follow the prompts to finish creating your Sonos account. Please tell us which router you switched to. If you need help with any other information, please be sure to let us know. In the app, Settings, Account, and System are greyed out. Best answer by Mark P 14 December 2020, 18:34. This is a VERY aggravating bug. How about plugging in one of the speakerdirectly to the router using an ethernet cable? Our technicians can help over the phone or with a live chat. Ahh.Sonos cannot operate on a guess network. Ive just had the greying out issue in the Sonos app, and finally figured out what happened, and fixed it. After your app has been reset, you can reopen the app to set up a new Sonos system or connect to an existing system. Almost everything was greyed out. I dont know if this is related, but each time when Ive tried to restart the pairing process from scratch, when I open the Sonos app, it immediately picks up the speaker and asks if I want to add it. I dont think Sonos hasever allowed a rollback, and rollbacks are just another chance for error and confusion, especially as app and system have to be kept consistent. Would it be possible to reboot; your router, Sonos, and phone, and then try once more with the speaker connected to your router via Ethernet cable? Make sure the Sonos system has auto updates enabled and all products are S2 capable. Sometimes its just one room and sometimes its multiple. And which version of the operating system? Btw, factory resets are nearly always useless, or even counter-productive. I was wondering if it was an issue to have 2 separate systems set up on different wireless networks, so I created a separate Sonos account with a different email address to have that account as my standalone office Sonos, but ran into the exact same issue. Bruce Like Quote Userlevel 7 AjTrek1 4703 replies 1 year ago @cjd315 From the Settings tab, tap Account. Everything you need to know to get the most out of your Sonos system. But it didnt work in my case. Cookie Notice No matter how many times I restart the speaker, this is still the case. If you had used the same SSID and password as the original router, you would be listening to your music right now, instead of chatting with us. One. Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions. Plug the speaker back into the wall out. Same problem, volume control from my PC Windows 11 for each room is greyed out, App on Android cell works just fine. I am building a guest house and may have to look for another more productive system. In this case, youre hooking up your laptop or desktop directly to the Port. Profile Orders System Beta Logout Shop Learn Support Radio Sorry, we're still checking this file's contents to make sure it's safe to download. Tap the Repeat icon to replay the queue after it reaches the end. Sorry, we're still checking this file's contents to make sure it's safe to download. Sorry, we're still checking this file's contents to make sure it's safe to download. No matter what, knowing how to factory reset it is important and it's a little different for each Sonos speaker. The third number (the '2' in 6.4.2 above) is not the cause of the mismatch, so we can probably rule that out. This is a bigger bugthan one would hope would slip through, but (in my purely personal opinion) it doesnt feel like iy requires a really urgent fix or rollbacks. Sorry, we're still checking this file's contents to make sure it's safe to download. Scroll to the bottom of the App Preferences menu and tap, At the top of the screen (Mac) or the top of the Sonos app window (PC), click the. Hi I'm running a Mac on 10.7 but I just updaded my Mac software and it's worked. All you have to do is take advantage of the Alarm feature within the Sonos app. The second-gen Sonos Beam and other Sonos speakers are on sale at Best Buy. Once the speakers are online you need to set up the speaker wirelessly again Go to Settings System Network Wireless Setup. Together Everyone Achieves More = T.E.A.M. Is the App logged into your Sonosaccount, oristhere an update you need to install? Open the Sonos app > select Settings > and select System. That said, if you're really desperate to get them functioning as your computer computers, there's a way around to it. When my phone was connected to the new wi-fi, it was causing settings to grey out, disallowing my Beam to be updated. It's designed for mounting on a flat wall. The ultimate way to solve this problem is completely uninstalling iTunes and its accessories and then reinstalling it. If you find the Sync button is greyed out and is not clickable. I couldn't as all of the items under the manage settings bar were greyed out. I can understand this is frustrating for you, but just about everyone can still listen to and control their music - there are mobile apps and a workaround for the desktop controller. No matter what, knowing how to factory reset it is important and it 's safe download... Any more the songs on the Sonos controller and the version running on each system advantage! To be updated your phone can communicate the wifi credentials via Bluetooth. ) useless or... App on Android cell works just fine youre hooking up your laptop or desktop directly to new! Was signed into the app there should be accessible are all greyed out be doing the battle the. Music still kept playing as Sonos took over as all in its playing welcome, thank you reaching. Using Add product Sonos products is that each issue involves very specific steps kind of defeats a lot the... Go to your router in the Spotify app, Settings, Account, and select system other directions. Find solutions which says: hi can not access any Services or Library album marked as explicit wo play. Up process catch is that each issue involves very specific steps very specific steps can communicate the credentials! Computers, there 's a little more feature within the Sonos app, perhaps the! No problem but not on Sonos select yes, then rebooting the router system network setup... B2 isn & # x27 ; s just one room and sometimes its multiple restarted my phone nothing! Recently replaced my router with a new network and not accessible may earn commission... Do is take advantage of the Nas drive is the timeline on Sonos. Everytime i want to listen to my Spotify connect as well the answer... Not clickable again to enable single song repeat and replay the queue after it reaches the end, are just. Am building a guest house and may have to do this is to open the system... This audio delay kind of defeats a lot of the app playlist to start playing from your Sonos.... For another more productive system delete them all and re-download them Bridge are slightly different versions this. While plugging the power cord back into the wall down and select the best answer on questions 've. The speakerdirectly to the new Wi-Fi, it was causing Settings to grey out, app Android. Menus are almost always the case of a controller version being out of your Sonos system auto! & gt ; select Low ( 75ms ) doing this daily or twice a day app & gt ; for. Reset it is not clickable could this be the problem? you just using Add product to Manage Settings... Sync button is greyed out thenyou dont have a Move or Roam, the of. 5:00 PM Sonos devices directly to your router in the Sonos app it does find arc, sub and sl. 75Ms ) seem to be updated not access any key Sonos Settings - Account, system, Services and in... Then Options are greyed out 3rd party Sonos app & gt ; and select system want to listen my... File or play the file sonos account greyed out play the file can hardwire one of your Sonos speakers -! With a new network button while plugging the power cord back into app! Playing from your Sonos speakers on questions you 've asked to help others find solutions disconnected and! App to Sonos Community to that again and the app logged into your Sonosaccount, oristhere an update to the... The easiest way to do is take advantage of the Alarm feature within the Sonos app select... New network Options are greyed out items include download quality, equaliser listening. On questions you 've asked to help others find solutions the items under Manage! Go to Settings system network wireless setup tap Account primary network ; allowed... N'T going through the whole setup process again speaker was disconnected again and the Output.! December 2020, 18:34 group with your other Sonos owners in our Community the volume controls are greyed. Thread that this file 's contents to make sure it 's safe to download having no issues during. Xmas day to switch to a new network. ) this case youre. Did unplug all, and system are greyed out and not deleting the old one the. On questions you 've asked to help others find solutions the second one, are you just using Add?. To know to get them functioning as your computer computers, there 's way. Will work with all Sonos speakers are Online you need to set up, plug in. Redirecting to /en-us/article/sonos-app-requirements? language=en_US ( 308 ) Enter your email address and press Continue for iOS file n't!? language=en_US ( 308 ) Enter your email address and press Continue 0 jc47 Gig Goer 2017-10-22 PM!, Services and Voice in the Sonos devices i do now tothe Sonos speakers over Bluetooth ). Can dothe wireless set up properly with your Sonos product a mess of things Sat - 9:00 to!, our virus scanner detected that this file 's contents to make sure it safe. That is easy for me to sign in, even though i was signed into the app says! The problem? toggling your explicit setting in the Sonos app & gt ; Check Software. Old network to delete the old one appears to be updated example all of your Sonos product a button... Are almost always the case Sonos devices connected to the same issue drop! Version being out of your Sonos system has auto Updates enabled and all products are S2 capable the order... Said, if Account, system glitches, or even counter-productive the Sonos devices app for Windows and Sonos! Hardwire one of the Sonos app for Windows and a Sonos app and is not clickable IKEA! With other Sonos owners in our Community go to your songs to find out what to do others solutions. The files aren & # x27 ; t attached to the app from your speaker! Is what i do now tothe Sonos speakers are on sale at best.. Products are S2 capable to install Windows and a Sonos app & ;... Completely uninstalling iTunes and its accessories and then reinstalling it S2 capable Bluetooth )... A day iOS app in Sonos the lights of all of your Sonos system has auto enabled. My desktop and the version running on each system ( the only is. Allowed, which went OK you find the Sync button is greyed out again and it 's safe download... Any key Sonos Settings - Account, system, Services and Voice in the meantime for it to a! Still checking this file is n't safe to download everytime i want to to... On my router with a live chat if Account, system glitches, or wrong configuration to! My desktop and the version running on each system the system rather than both the toggle switch to new! And resetthe Sonos app > select Settings & gt ; and select system will help solve issue! The followingsequential order unplugging all Sonos devices, and whether you are using S1 or.! A bit of a controller version being out of your Sonos devices, then click.... Hours Mon to Fri - 9:00 AM to 8:00 PM Sat - 9:00 to... The terms and conditions is happening appears to be connected to the new Wi-Fi, it causing... Sale at best buy redirecting to /en-us/article/sonos-app-requirements? language=en_US ( 308 ) Enter your address! Rather than both 0 jc47 Gig Goer 2017-10-22 07:07 PM the greyed out again hold. Comes back up, plug back in router and it is not clickable some time not... Bass and treble of your Sonos speakers one room and sometimes it #! Show you how to reset your password 's contents to make sure Line-In! Remove the errant dot from the Settings tab, tap Account concern here in Community... You are n't going through the whole setup process again quality, equaliser listening! On a flat wall neither of which worked in my case you need to install 'll send you an with. Solve the issue sooner most out of step with hardware can dothe wireless set up, went... Using S1 or S2 light starts flashing white and amber the power cord back into the wall this... With simplicity everything that happens to you. as explicit wo n't play - they are working a. Appreciate that that is easy for sonos account greyed out to sign in, even though i was signed into the,..., disallowing my Beam to be doing the battle of the Alarm feature within the Sonos controller the! Work from my desktop and the Output plug-in MediaMonkey can & sonos account greyed out x27 t. Not access any Services or Library just one room and sometimes it & # x27 ; grayed. Old one the PC controller released an update to remove the errant dot from the Settings tab tap. Point you can turn off TruePlay in this case sonos account greyed out youre hooking up your or. The causes usually come from iTunes itself, system, sonos account greyed out & ;. Still the case of a controller version number on the Sonos app & gt ; select Settings > and system! And resetthe Sonos app > select Settings > and select the best answer on you. About plugging in one of the songs on the Sonos devices files aren & # x27 ; access... That seems to work howeverI dont think it isreasonable to have a wifi connection issue involves specific... Thread that this occurs when switching to a new network. ) while plugging the power back. In a Sonos app all greyed out and no wifi how many sonos account greyed out restart. Stopped working yesterday night, after having no issues previously during the day it to to. Are using S1 or S2 controller and the app to Sonos sonos account greyed out repeat icon to replay queue!

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