The rest of the parts are made of durable material and advanced technology. In this case, the resin beads may not fully regenerate between the softening cycles. There is some blockage that is stopping the saltwater from getting wasted. Find the right water heater for your needs. Check/replace faulty circuit switch. So, it is essential to reduce the time between the regeneration cycles. Cafe, Kitchen and Restaurant Applications. In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. Luckily, to solve a clogged water softener, you don't need a professional. (Explained for Homeowner), Is Soft Water Safe to Drink? Page 31 TB-A028-06 - A. O. SMITH - FVIR INTELLI-VENT TROUBLESHOOTING CHART LED STATUS PROBLEM SOLUTION The self diagnostic test has 1 Turn off power to the water heater. And more often than not, you may be able to repair water softeners yourself and save the repair expense. Kinetico is one of the most popular water softener brands. Replace it if necessary. AO Smiths water softeners require standard maintenance for salt-based systems, including making frequent salt top-ups or adding resin cleaner to the resin tank once a month. Box 245008 Milwaukee, WI 53224 Salt sensing technology adapts to your water usage using less salt, water and energy. AO Smith Water Softener Problems Here are some of the problems that have been mentioned in reviews regarding AO Smith water-softening equipment: Self cleaning pre filter is small What a great idea by this company to place a built-in prefilter in the system. Ill be sure to remind him that consulting a water softener installation provider is much preferable because they can address all of his concerns, thanks to this useful article. Moreover, check the brine line and the valve. Tank floater: When the water level in the tank reaches the floater, the brine tank is closed from the water supply. More often than not, brown water is caused by worn-out plumbing or high amounts of dirt and sediment in the water feed. While water softening systems protect your appliances against calcareous water, they also prevent narrowing, congestion, puncturing and abrasion of your pipe fittings caused by lime. Before ordering a new clip and changing it, you should check the power source and ensure the appliance is plugged in or that the socket works appropriately. Hard water isnt necessarily a health risk, however, it does create problems for your plumbing over time. Salt Bridging. Our best overall pick, the GE GXSH40V Water Softener, has a high grain capacity, a digital control console, and the ability to optimize its regeneration schedule during periods of peak water usage. To set the time for regeneration on your unit, Press >, then change the time with the + or button. The first step to solving the issue is correctly identifying the cause. Once detected, you will have to either fix or replace the component. An undeniable benefit of AO Smith water softeners is their cost. If you fail to reach the base, then there is a bridge. What could be reason that AO smith softener is not working? In this case, you may hear the specific cycle sound, but you might notice the soft water is saltier. If you suspect a blockage, check the piping and the rest of the system to identify it, then remove the blockage. Yes. We have a AO smith 40000 water softener installed by a plumber around 6 months back. When looking for solutions to fix your water softener, it might help to know the most common problems based on the water softener brand. Are these systems an exceptional value for money? Required fields are marked *. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. We never tested for water hardness before and tested today. If it is, thats a sign of something wrong with your system. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? While most wont have issues with valves blocking the brine tank, it remains a possibility. Check and adjust salt dose setting. If any bypass valve is in the bypass position, then change its position. I love that you talked about how the repair would only take 20 minutes of your time. Unless the salt level in the tank drops considerably to around of the tanks volume, there is little chance to spot water in there. As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. The different grain capacities available for this system are: Our verdict:The AO Smith Water Softener is a good option if youre looking for a compact water softener system thats relatively easy to install and offers a fast and quiet regeneration. A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. You may be able to reset the electronic readout by pressing this button if one has been installed on the unit. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. Low water pressure could be another cause of why your system might be stuck in the regeneration mode. Thank you for mentioning that one of the most common problems with water softeners is that the water does not flow through the softener and instead enters a bypass, which is a problem. Clean and disinfect plumbing and water softener system with a. No but only because there are so many exceptional water softeners out there that are head-and-shoulders above AO Smiths products; not necessarily because the AO Smith softeners are bad. If it is set too high, excess water may build up as the softener may be unable to release it effectively. Thats it. Reason and How to Fix (Easy Checklist). A. O. Smith Corporate Headquarters 11270 West Park Place, Suite 170 P. O. The reason for this is salt bridging. Water Softener Causing Low Water Pressure 9. 2023, A.O. Make sure they are programmed and working correctly. Together with you they will schedule a visit. Measure the resin in the tank to determine how much resin you need. If there is a blockage, then you have to remove it. Improper salt dose setting. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and paving the way in our industry. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.b. Products. Spec sheets. We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. Dump out any resin you have in the softener, as well as the old riser tube. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. You must understand that by following me you are accountable for any damage to your property.Also, if for some unfortunate reason, I do give incorrect instructions and something breaks because you followed my instructions, I will NOT reimburse or pay in any way for whatever cost that may be incurred due to following my wrong instructions.Lastly, please don't do anything yourself feel comfortable and confident in doing so.You are responsible for your own safety. Use a screwdriver to push the water softener valve screw and turn it counterclockwise until the tab reaches the Brine or Rinse position indicator. Your email address will not be published. If you do, you should refer to the #1 problem and troubleshoot to fix your system. If the display is reading the wrong time, then you have to adjust it. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. By applying through our Technical Support Group, you can request a visit from the Service Department. First, the control valve is set incorrectly. Other issues in the brine tank or issues with the resin beads may also prevent the system from producing soft water. One of the main causes this could happen is the build-up of salt in the brine tank. Loud noises can be caused by: There are a few reasons why your water softener keeps running repeatedly. This is often caused by salt bridges or sediment build-up in the water lines. The most common reason might be the impossibility of drawing brine from the tank. Clogged brine tank. Press J to jump to the feed. Also, check the display of the unit, whether it is active or blank. If the range is between 60-120 mg/l, then the water would be considered moderately hard. The only real setbacks of the softeners are their warranties (only five years for the mechanical and electronic parts) and their plastic components. Closed valve: While not applicable to every water softener, there may be a manual or automated valve between the waterline and brine tank. Water Softener Problems Salt Bridges 3. But are they worth considering based on their affordability? However, if youre one of the many thinking about purchasing an AO Smith Water Softener, youre going to want to read this first. Wrong settings or a broken switch may cause an endless regeneration cycle, or they could cause errors that prolong the cycle. We will reply within two business days. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. Thanks. Water Heater Expansion About A. O. Smith . AO Smith is an American manufacturer of water heater units and water treatment products. Its easy to understand this water is not good to drink, but if you have a water softener installed, perhaps youre wondering if it may be the cause of the disaster. If the problem persists, call in a plumber to inspect your system for leaks or contact your water supplier to see if any faults are reported. This mushing of the salt blocks the brine well that increases the tanks water level. The contaminated resin bed reduces the softening capacity of the softener. 1 year experience video on water softner A.o. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. Introducing A. O. Smith Water Softeners Designed, engineered, and built to last while providing you with soft water. If you need more soft water than the system can produce, you can use more salt and run longer regeneration cycles to increase your systems capacity slightly. No salt in the brine tank. Have you tried turning this setting up? To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. For the price you pay, you get a basic system that can efficiently produce soft water. A.O. Without the timer, the machine will never know that it must run its cycle. Just got mine installed yesterday and the hardness is the same. If your system is on the older side (or has experienced some damage), this valve can crack and leak. Please check later - it'll be ready for purchase again soon. waterfilterguru.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk or amazon.ca. If your water softener is not draining, then there is a problem with the drain hose. The fundamental working principle of water softening systems is to help remove Calcium (Ca+2) and Magnesium (Mg+2) ions that cause hardness of water through ion exchanging methods. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. The problem is it is very small. After the regeneration cycle, test the hardness level of the output water. Your email address will not be published. The power loss protection feature is useful, preventing the system from forgetting your saved settings in the case of a power outage. Water Softener Problems with the Resin Beads 7. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. Bypass is off and its plumbed correctly. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. Someone suggested the bypass is open or the plumbing is wrong. After doing that, you need to begin a manual regeneration cycle to recharge the water softener. Fill the resin tank with new resin, reinstall the valve, and hook the water softener back to your plumbing. Don't know your product name or model number? View product. Water Softener Problems with the Resin Beads, 8. If there is no salt bridge, but the system still doesnt use salt, it would be a great idea to contact your systems manufacturer and ask for troubleshooting advice. Turn the bypass valve back to the Service position. Find instruction manuals & more for your water heater. If yes, there is no broken timer, and if no, then it means that the timer has broken, and the only solution is to replace it. Worn out resin bed. Smith high capacity water softening systems are custom designed to meet your requirements. Adjust water pressure. Salt-based water softeners use resin beads to enhance their effectiveness. If the settings of the control valve are incorrect, then it won't recharge the resin beads. First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. To enter the regeneration Mode and Type section, press >. Therefore, AO Smith customers end up paying more and having to do more to keep their water softeners in top shape. Water softeners arent delicate, but you can prolong their lifespan with just a bit of maintenance. Detecting the leakage may be tedious, but youll have to inspect every part of the system to see where the water comes through. If the salt in the brine tank is packed too loosely, it can change into small crystals. First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Next, check the system for clogged debris and clean it. They also evaluate the claims made by the manufacturers regarding performance, structural integrity, and safety. An NSF certification is a good place to start, but additional certifications would be an added bonus and an extra reassurance. A clogged or faulty valve may also hinder the appliances functionality. In case of improper programming, reset your water softener and program the regeneration cycles again. By purchasing the wrong water softener system, youll end up spending more money down the line on all of the above plus ongoing maintenance costs. Beyond office hours a message can be left via the telephone system. When you have all the materials, just follow these simple instructions: When you open your brine . Cafe, Kitchen and Restaurant Applications. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. Common Water Softener Problems 1. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. You should end up with about 2.5-inch of water in the tank. You can check this by opening any faucet that is near to you. Did you ever find out why it was not working? Now, to solve this issue, you have to break the bridge. Any ideas on what to do? Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. We never tested for water hardness before and tested today. Many people decide to invest in an AO Smith Water Softener System, primarily because theyre affordable, secondly because theyre easily attainable. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. My softener seems to be working but my faucets inside the house keep spitting when I turn them on. Obsessively engineered, simply functional - protect your home from the effects of hard water. If the system is still covered by warranty, contact the manufacturer and ask for service assistance. If you are unable to locate a professional in your area, please contact our Customer Support for further assistance. You can buy a system for less than $1,000 (the exact price depends on the size of the system you opt for), which is a fraction of the price of some of the best softeners currently on the market. This valve also contains a seal. Too much water also stops the softener from doing proper recharging. bypass is turnoff and water is flowing into water softener. Manual for 1500 - 3000 models. Claims that the systems are made in China dont appear to be true, as AO Smith has several manufacturing facilities in North America. In the long run, youll end up spending more than the product is actually worth on filters alone. Debris stuck in the system is one of the most common causes of stuck regeneration, but the issue is straightforward to fix. 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